Privacy Policy

Last updated: March 2026

EBB Digital Hub ("we", "our", or "us") operates the website ebbdigitalhub.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our services.

1. Information We Collect

We collect information you voluntarily provide when you:

• Fill out the contact or quotation form on our website
• Communicate with us via email
• Place an order for our services

This information may include your name, email address, phone number, business name, and any project details you share.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide requested services
• Process payments and issue invoices
• Send project updates and communications relevant to your order
• Improve our services and website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Processing

Payments are processed securely through Paystack, a PCI-DSS compliant payment processor. We do not store your card details on our servers. By making a payment, you agree to Paystack's own privacy policy and terms of use.

4. Cookies

Our website may use cookies to improve user experience (e.g. remembering your dark/light mode preference). You can disable cookies through your browser settings, though this may affect some functionality.

5. Data Retention

We retain your personal information only as long as necessary to provide our services or as required by applicable law. Contact form messages are retained for up to 12 months.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for us to process your data at any time

To exercise any of these rights, please contact us at hello@ebbdigitalhub.com.

7. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Site after any changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: